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Agent Analysis - What do you want to see?

In an effort to provide solutions to Notes organizations who are attempting to gain control of their Notes infrastructures, we at Teamstudio have been investigating areas where Notes Administrators have stated that they have been experiencing the most frustration in getting the proper data to make critical environment control decisions. One of these areas is agents.

My first question is what exactly are the administrators looking for in and agent analysis? Is it enough to get an inventory of the agents that are deployed across the enterprise or do they also require an analysis of the settings on each agent or maybe the collection of data from each agents log?

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My second question would be; what do you do with the information after you get it? Let’s say for instance you find a number of agents that are signed with an ID that is not listed in your server document as having access on that server to run agents or even worse, I suppose, signed with an ID that is not even listed in the name an address book on that server? How do you manage those changes? Do you change all of those agents in production or would you send all those changes back to development to take care of?

My third question would be; who cares? If it ain’t broke don’t fix it? Right? Most production environments have many agents and other design elements that are not used, yet they travel around with the designs of the applications through many development lifecycles untouched and have yet to have any affect.

So I put it out to you, what would an agent analysis tool provide for a Lotus Notes administrator or developer for that matter?

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